Why are audio files from the sound library not loading?

Do they work with other browsers or computers? If not, then check the next step.

Do they work without the router? If yes, then the router is the problem.


If none of the files from the sound library are loading, there could be a connection issue caused by an internet router or firewall. A solution to this is to whitelist soundation.com in the router settings.

If you have problems with sounds from our Premium library or imported/recorded audio, note that you'll need a Premium account to save your project. Upgrade your account here to unlock all access to our Premium sound library: https://soundation.com/accounts